The Impact of Video Snippets on CTR’s for Legal Informational Searches

About the Authors: This survey and corresponding write-up were
executed by SEO strategists Matt Green (@mchuckgreen) and John Van Bockern (@johnevanbockern) from Ethical SEO Consulting.

As is common on legal websites, The Reeves Law Group has invested heavily in video production. That has led to us to ask the question: Should law firms be creating videos to supplement informational website content?

 

Our previous research indicates that authorship snippets in search results are more effective at increasing CTR’s than video snippets for transactional legal search queries like “Car Accident Lawyer”. These findings sparked many related questions, one being whether the results would change for keyword searches with legal relevance, but which are more informational in nature.

 

Our hypothesis was that results containing video snippets would be clicked on at a greater rate than in our previous study, but that authorship snippets would still provide the greatest positive increase. Our findings shed light onto user’s preferred medium for digesting legally relevant information which will help attorneys, and their marketing teams, make more informed choices regarding video creation, and implementation, for long-tail optimized informational content.

 

Methodology:

 

Test Keyword Phrase: “car insurance claim denied”

 

Prompt: Your insurance provider has denied your auto insurance claim. You want to find more information so you perform a Google search for “car insurance claim denied”. Which result do you click first?

 

Control Image:

Control Results:

 

Control Numbers:



Author Image:


Author Results:



Author Numbers:



Video Image:

 

Video Results:

 

Video Numbers:



Author — Video Image:



Author — Video Results:

 

Author — Video Numbers:



Video — Author Image:



Video — Author Results:



Video — Author Numbers:



Conclusions:

 

After taking a look at the numbers, it is apparent that authorship snippets are much more effective at increasing CTR than video snippets in both a transactional queries and informational queries as well. It can even be asserted that video snippets actually deter CTR. Enough of our conclusions, though, the numbers speak for themselves.

 

Most Trusted Online Review Sites for Lawyer Searches?

One of our law firm clients recently approached us to find out the answer to a simple yet important question; where should we be placing our efforts when it comes to gaining reviews online? Do customers trust certain review sources over others? Inspired by this post from Mike Blumenthal, we headed over to Google Surveys and collected responses from nearly 1000 respondents.  You can find the complete survey data here.

Here’s our breakdown:


The Question:  
When you need to find a specialty lawyer, what online review source do you trust most?

The Choices:

a)      Google Local
b)      Yahoo! Local
c)       Yelp
d)      CitySearch
e)      InsiderPages
f)       Other Site

The Results:

Methodology

The question: We were careful to specify in our question that we were interested in determining what sites people trusted when searching for a specialty lawyer. The choice of legal representation is obviously far more critical than, say, where to have to have lunch, and so this specification matters here.

The choices: The next deliberate action was the choices we provided. We chose these sites because they are commonly seen as among the most popular in the local search ecosystem. We thought that survey takers would be familiar with each of these sites to a degree that would allow for an accurate response.

Variables worth mentioning

The choices: Because we were only focused on determining where individuals would turn online  to obtain the information they needed to make their choice, we provided no choices which lay outside of the online realm such as “ask a friend” or “ask your current attorney”. These were shown to be the most popular search methods in Mike’s similar survey, and this fact may well be reflected in our “Other Site” options, as respondents may have thought “I wouldn’t trust a website, I’d ask a friend, or seek another outside referral” and so chose the “Other Site” option as the best reflection of the opinion.

Implications

When looking a little deeper into the data that this survey provides, some valuable insight is gained. Of the people who participated in this survey, those who fell in the 18-24 age range turned to Google local more. As the age of those surveyed increases, that trust seemingly deteriorates. What does this mean? The younger the crowd, the more trust has been placed in the Google brand. Or, perhaps the importance of seeking other opinions gains importance as one gets older. Meaning that word of mouth (i.e. asking a friend or trusted colleague) holds more value than ranking well on search engines.

Taking that a step further, of those who do not seek ‘other sites’ Google has established enough trust, through their ability to provide relevant searches, that ignoring their ability to drive fresh traffic would be foolish. They are still the number one way to gain a foothold in the referral world as well (assuming the services rendered are up-to-par) by converting people who previously didn’t know who to turn to in a specialty lawyer search into active applause for a firm. As always, providing a quality service/product is the best way to get more business. Managing the reviews on all of the sites has validity, but none more so than Google local.

Play around with the settings on the toolbar in the left sidebar of the complete survey data. Draw your own conclusions while analyzing the different age groups’ answers to this telling question.

What to take away?

The data speaks for itself to some degree. Here’s what I would take away:

1. As far as the major review sites, Google is trusted above the other most popular options, at least for people searching for lawyers. This may be different if we were looking at restaurant or auto shop reviews.

Reviews here are valuable not just for this reason, but also because, starting at 10, the reviews on a Google Local page actually have a positive impact on local search rankings.

2. Yahoo! Local is still important, and may only increase in relevance with their (kind of) new leadership.

3. As a lawyer/law firm, while the online space is certainly important, offline referrals are still critical and should be a substantial part of your marketing efforts.

4. Because all of the options in our survey received at least some percentage of the votes, it’s important to obtain reviews on each of these top sites. Failing to do so could very possibly have a negative impact on case sign-ups.  

Proven Effective Internet Marketing for Lawyers

from, Ethical SEO Consulting

“The Proof is in the Pudding” 

We are SEO experts who specialize in internet marketing for lawyers and law firms. Using our proven effective SEO techniques, we’ve helped law firms across the nation sign more cases than ever before all while reducing their marketing budget and streamlining their marketing efforts. Because we have a track record of proven success, we don’t need to offer gimmicks or guarantees. For us, the best proof is always “in the pudding”.

One of our first page rankings – Slip and Fall Lawyer

Ethical SEO Consulting is proud to be  the company behind the search engine marketing strategy development and implementation for premier law firms throughout the nation, from Los Angeles, California to Denver, Colorado. Not only have we been able to achieve first page rankings in the major search engines for some of the most competitive keywords in the legal field, we have accomplished a few other, far more meaningful goals:

  • We have drastically increased our client’s marketing return on investment over previous methods.
  • We have taken our client’s marketing strategies from exclusively phone book and referral based, to inbound search based, creating a sustainable approach that will produce results for years to come.
  • And, most importantly, we have helped their businesses grow.

Our Lawyer SEO Solutions

We are experts in both organic and local SEO, and have produced incredible results by offering a targeted combination of these optimization areas. We also offer PPC management, social media services, and web design solutions. When it comes to your online presence, their is nothing that we cannot provide to make you successful. What makes us so sure? Because the proof is in the pudding.

If you’re ready to take you law firm to the next level with a dynamic and sustainable internet marketing strategy, give us a call at (888) 789-4198 or drop us an email today. We look forward to helping you achieve your goals!


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Locally Influenced Organic Search Results

How poor geo-targeting could be costing your law firm clients

Back in February, Mike Ramsey published a piece on SEOmoz detailing the Google Venice updates, and the hybrid local/organic results they produced. These hybrid results, which I’ll refer to here as local(ish) are being triggered more and more often when a user seaches a broad keyword query which GOogle identifies as being locally relevant. For example, try searching “Personal Injury Lawyer” with your Google browser localtion set to “United States”. You’ll probably see something like this:

 

Now, change the browser to a specific city. Here is what you will see searching the same broad term “Personal Injury Lawyer” with the browser location set to Seattle:

These organic results, displayed beneath the traditional local results, are locally relevant even though the search term is broad, or not geo-specific.

How to optimize for these local(ish) results

There is a lot of research and testing still to be done on the ranking factors that go into these local(ish) results (which we at Ethical SEO Consulting are working on as we speak!). However, there are a couple of things that we do know are necessary to be able to rank highly for these kinds of searches:

1. Location + keyword in page title, URL, H1, meta description, etc.
2. High domain authority (quality and quantity of inbound links)

Why does this matter to your firm?

Simple. Without the proper optimization you could very well be ranking highly for these broad search phrases on a national level, but when users in your target markets are searching these broad queries, you may be getting beat out by local competitors whose sites are better optimized for these local queries.

Local Keyword Generator Tool!

I was delighted this morning to see the below Tweet from local search guru Mike Blumenthal pop up on my feed:

 

 

 

 

 

Here is the link to the tool. I poked around with it a little bit, and while it is pretty basic, I like it a lot! When I say it is basic I mean that it does not provide keyword search statistics or any kind of comparative analysis information. What it does do is spit our a whole bunch of keyword variants based on the keyword phrase, zip code, and radius that you enter.

For me this is a big time saver and also a way to discover local keywords that you may never have thought of, simply because you never knew that some of the towns the tool gives you even existed! This is particularly helpful for law firms, as lawyers are typically only restricted by state laws, not by city laws. Meaning, if you can find some untapped geo-search sources, you may be able to capture leads from areas you never even though to focus on!

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Why SEO is an Effective Way to Market Your Law Practice

As an attorney, you provide a service that is in constant demand. However, the key to sustained growth is ensuring that the people who are actively searching for the services you provide are finding you, and when they do, what they see is influencing them take action in the form of an email, a live chat with a representative, or a good old fashioned phone call. In order to achieve this “find-ability” for your law firm you have to choose the right marketing plan. We have seen time and time again that SEO is a great way to market your law practice. There are some very specific reasons for this compatibility. Here they are:
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A Website Without SEO = 50% of a Website

The average business’s website get’s 50% of it’s traffic from search engine users. That means that, if your site does not have a strong search engine presence it is essentially only reaching people who have already have determined that they want to visit your site. In this case, you might as well not have a website.

The beauty of SEO, specifically for lawyers and law firms, is that you have a captive, and impatient audience already built in on search engines. You also have a lot of people searching for a very specific service, which you offer. Hold the top search engine spots for the search queries that these people are searching for and you will find that signing cases, and lots of them, is far easier than you ever imagined.

There is no doubt that have a great law firm website, which looks clean and has an intuitive navigation and useful content is a good thing, but if the only people who are ever using it are people who were already looking for it, then you site simply isn’t fulfilling its maximum potential. With a targeted SEO campaign for your law firm, you can transform your site from a nice resource for your already existing clients and colleagues, into a lead generation tool which can help sustain growth for your firm indefinitely over time.

Don’t settle for a business website that doesn’t work as lead generation tool for your firm. Get on track with a effective and sustainable SEO strategy which will produce results for years and years to come.

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